Terms & Conditions
These are the terms and conditions on which Spencil, operating under its trading company Spencer Brands Group (SBG) (ACN 136 467 064), is willing to trade with you. Any variation to these terms and conditions must be in writing and signed by a director of SBG.
By using our website, you agree to abide by these terms and conditions.
Pricing Policy
The price and description of the product you may purchase from us is as described on our website. Prices displayed on this website are in Australian dollars. Prices are subject to change at any time, and SBG reserves the right to maintain pricing policies that may differ between customers.
Product Descriptions
Any description of our product including specifications, illustrations, drawings, data, dimensions and weights is approximate, and is given by way of identification only. The use of that description does not constitute a sale by description and does not form part of our contract with you. You are responsible for ensuring that the product ordered is suitable for its intended use by you. SBG is not liable to you if that product proves to be unsuitable.
Quotations
If we provide you with a quotation, it is valid only for the period of time specified in the quotation or for 30 days, whichever is lesser, and only in respect to the matters set out in the quotation. Our quotations are confidential. You must not disclose the information in our quotations to any other person without our prior written consent.
Sale Terms
Offers are valid only for the promotional period stated and while stocks last. Discounts apply to selected items only and cannot be combined with any other offer, redeemed for cash, or applied to previous purchases. Prices are as marked or applied at checkout.
All Sale Item purchases are final. Please choose carefully as Spencil does not provide returns, refunds or exchange on the purchase of Sale Items. This includes any items purchased using a discount code or promotional items.
Returns for faulty items purchased during a promotion will be refunded at the discounted price paid, in accordance with our Returns Policy and your rights under Australian Consumer Law.
Spencil reserves the right to amend or cancel promotions at any time. Additional exclusions or conditions may apply as stated in the specific promotion.
Free Express Shipping Upgrade
Spencil is upgrading all customer orders placed between 2pm 21 January 2026 and 6am 22 January 2026 to ship them as Express Post parcel shipments, to help customers get their orders in time for the start of school.
Orders over $149 - you'll get free shipping, plus we'll upgrade it to Express at no extra cost.
Orders under $149 - you'll pay $12.95 for standard shipping, but we'll upgrade it to Express for free.
All orders will be dispatched the next business day via Express Post.
Trademarks
Any trademark shown on any product is the property of Spencer Brands Group.
Spencil BFCM Competition Terms and Conditions
1. Promoter
The competition is conducted by Spencil (“SOURCE SBG”). For enquiries, email hello@spencil.com.au.
2. Eligibility
Entry is open to Australian residents aged 18 years or over who are subscribed to Spencil’s marketing communications at the time of entry. Spencil employees, people involved in administering the competition and their immediate families are ineligible.
3. Competition period
Entries open at 12:00 am AEDT on 6 November 2026 and close at 11:59 pm AEDT on 12 November 2026. Entries received outside this period will not be accepted.
4. How to enter
Complete and submit the competition sign-up form on Facebook, providing a valid email address and consenting to receive Spencil’s marketing communications.
Entry is free and no purchase is necessary. A maximum of one entry per person is permitted. Entrants may unsubscribe from marketing communications at any time without affecting an otherwise valid entry.
5. Prizes
Two winners will each receive one Spencil product pack valued at AUD $402.60 RRP. The total prize pool is AUD $805.20 RRP.
Each pack contains:
Product
RRP Big Kids Backpack $52.95 , Big Cooler Lunch Bag + Chill Pack $43.95, All-in Lunch Box $49.95, Big Insulated Water Bottle 650ml $39.95, Library Bag $18.95, Twin Zip Pencil Case $13.95, Bag Tag $9.95, Drawstring Bag $21.95, Snack Attack Box $29.95, Hot Stuff Food Jar $27.95, 10 × A4 Book Covers $29.50, 6 × Scrapbook Covers $19.20, Book Labels $3.50, Art On The Go $24.95, A5 Notebook with Multicolour Pen
$15.95.
Total per pack $402.60.
Winners may choose their preferred designs from the stock available when their prize is arranged. Particular designs and matching designs across all products cannot be guaranteed.
Prizes are physical products, are not transferable and cannot be exchanged for cash.
6. Winner selection
Two winners will be selected at random from all eligible entries on 13 November 2026. Each winner will receive one pack. A person may win a maximum of one prize.
7. Winner notification
Winners will be contacted by email at the address supplied when entering, within seven days of the draw.
Entrants are responsible for providing accurate contact details and checking their inbox and junk or spam folders. Winner details will not be publicly announced unless required by law.
8. Claiming a prize
Winners must reply to Spencil’s notification email within seven days of it being sent, confirming their eligibility and providing their preferred designs and Australian delivery address.
Spencil will make reasonable efforts to contact each winner. No redraw is planned. If a winner does not respond within seven days, Spencil will retain the prize for that winner, subject to applicable legal requirements.
9. Prize delivery
Prizes will be dispatched by Australia Post within seven days of the winner confirming their design choices and delivery address, with delivery costs covered by Spencil.
Delivery times following dispatch are subject to Australia Post’s service timeframes.
10. Entry verification
Spencil may verify eligibility and entry details before awarding a prize. Entries that are fraudulent, automated, incomplete or submitted in breach of these terms may be disqualified.
11. Privacy and marketing communications
Personal information will be used to administer the competition, verify eligibility, contact winners and deliver prizes in accordance with Spencil’s privacy policy, available on the Spencil website.
By entering, entrants consent to receive Spencil’s marketing communications. Entrants may unsubscribe at any time using the unsubscribe link in those communications.
12. Meta disclaimer
This competition is in no way sponsored, endorsed, administered by or associated with Meta Platforms, Inc., Facebook or Instagram.
To the extent permitted by law, each entrant releases Meta, Facebook and Instagram from liability arising from or in connection with this competition.
Spencil is responsible for administering the competition, selecting and contacting winners, and supplying prizes. Meta, Facebook and Instagram have no responsibility for these activities.
13. General conditions
By entering, participants agree to these terms and conditions.
Any changes, suspension or cancellation of the competition will be made in accordance with applicable law and any required regulatory approval.
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.