SPENCIL STARS DIGITAL REWARDS PROGRAM TERMS AND CONDITIONS
Last updated 23 October 2018
Spencil Star or Member(ship) refers to any active Spencil customers with a registered account on Spencil (spencil.com).
Rewards are points in the form of online currency only valid at Spencil (spencil.com) for the purchase of Spencil products.
Eligible Transaction is a transaction where you place an order on Spencil.com whilst logged in to your Spencil Star account.
Spencil Dollars or Points are the rewards accumulated per spend, and equal the same value of $1 (ONE) Australian Dollar to be spent only at Spencil (spencil.com).
You or your is a reference to the Account Holder (Member) whose name the Spencil Star account is held.
Website means www.spencil.com.au or www.spencil.com as appropriate.
2. Your Participation and Membership
2.1 Participation in the Program is open to individuals with a unique email address.
2.2 To become a Spencil Star Member, you must be an individual and complete the online join process on our Website, or consent to becoming a Member as part of an online transaction.
2.4 You must advise Spencil of any change of name, address, email or other details as soon as practicable after the change. Spencil is not responsible for any loss of Spencil Star Rewards made available to Spencil Star Members in connections with any failure by you to notify Spencil of any change in your details. Spencil may require acceptable proof in relation to any change of details. Changes can be made directly via Spencil.com or by contacting the Spencil Customer Service Team.
2.5 There is no joining fee or any ongoing annual fee to become or remain a Member.
2.6 Membership is non-transferable.
3. Spencil Star Rewards
3.1 To earn Spencil Dollars, you must be logged into your Spencil Star account prior to the completion of your Eligible Transaction.
3.2 Rewards may be earned as follows:
- ONE Spencil Dollar per every $10 Australian Dollars spent on Eligible Transactions made whilst logged into your Spencil Star Account
- TWO Spencil Dollars for every eligible Product Review on items purchased
- ONE Spencil Dollar when a friend you have referred signs up to the Spencil Star Digital Rewards Program
- THREE Spencil Dollars when a friend you have referred places their first order as a Spencil Star account holder
3.3 Spencil Dollars are allocated to each Eligible Transaction and generally added to your Spencil Star account within 7 days.
3.4 To redeem your Spencil Dollars you must be logged into your Spencil Star account before the Checkout page of your purchase. If you are logged in, your checkout will display your current total of Spencil Dollars available with the option to select how many Spencil Dollars you would like to allocate towards your purchase.
3.5 Spencil Dollars are valid for 3 (THREE) months from the date of receipt.
3.6 Spencil Dollars can be used on all eligible purchases on our website, including Sale Items and the purchase of Spencil eGift Vouchers, however cannot be used towards Shipping costs.
3.7 Spencil Dollars can only be redeemed as a whole value and cannot be split or fractioned, ie. a Spencil Dollar cannot be redeemed on a value of $0.99 or under.
4. Spencil Star Program Changes
4.1 Spencil may at any time make any changes to the Terms, Rewards or Benefits at its sole discretion, including but not limited to changes to rules governing: Standard Spencil rewards, expiry of Spencil rewards, and awarding of Spencil rewards.
4.2 Spencil will provide prior notice on the Spencil website of any material changes to these Terms, Rewards or Benefits offered.